Privacy Policy

1. Introduction

IronIntel ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, email address, and contact information
• Account credentials (username, encrypted password)
• Billing and payment information
• Company name and job title
• Communications you send to us

2.2 Usage Data

• IP address, browser type, and device information
• Pages visited, features used, and time spent on the Service
• Referring URLs and exit pages
• Click patterns and interaction data

2.3 Uploaded Content

• PDF files and construction documents you upload
• Extracted data, annotations, and computations
• Project names, notes, and metadata

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve the Service
• To process your transactions and manage your account
• To communicate with you about updates, support, and marketing (with consent)
• To analyze usage patterns and optimize user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To train and improve our machine learning models and extraction algorithms using anonymized and aggregated data

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the Service (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of IronIntel, our users, or others
• With Consent: When you have given explicit consent to share

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. Uploaded documents and project data will be retained until you delete them or close your account, after which they will be permanently deleted within 90 days, unless retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@ironintel.net. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve the Service. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may limit functionality of the Service. We may use:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: To understand how users interact with the Service
• Preference Cookies: To remember your settings and preferences

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We will take appropriate safeguards to ensure your data remains protected.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: